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Bonga Dlamini

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Bonga Dlamini

Bonga Dlamini

Nickname: 'Bonga'

Solutions Support Manager


Currently resides in: Gauteng, South Africa

Born in Pongola South Africa

Bonga Dlamini is a well-qualified Pre and Post Solutions Manager with solid proven record of 14 years to date within the IT industry in the area of Service Delivery and Service Support.
His foundation of technical expertise stems from a hands-on implementation experience. He possess leadership skills from within numerous functional areas that include software engineering, application testing, feasibility analysis, requirement integration and administration of business critical systems.

He effectively employ first-rate collaboration and consulting skills to earn the trust and confidence of the client and my colleagues, maintaining open channels of communications. In addition he effectively led testing, feature enhancements and integration among countless responsibilities in consulting and internal projects. His track record illustrates these aspects of successful performance over the majority of the past decade. This is the trend that he intend to continue long into the future.


Web presence

Business Address

54 Maxwell Dr, Sandton, South Africa, 2157


Professional details

Current Position(s)

Solutions Support Manager | IT Solutions | Nashua Kopano
Midrand, South Africa | December 2015 - present

ICT and Telecommunications


Previous Position(s)

Product Specialist Solutions | Technology | Nashua Limited
Midrand, South Africa | 2014 - November 2015

ICT and Telecommunications


IT Specialist | Nashua Limited
Midrand, South Africa | 2007 - 2013

ICT and Telecommunications


IT Engineer | Technical | Nashua
Midrand, South Africa | 2005 - 2007

ICT and Telecommunications

IT Professional


IT Engineer | Technical | Nashua
Middelburg, Netherlands | 2001 - 2005

ICT and Telecommunications

IT Profesional


CRM Manager | Sales | Dlamini Trading
Pongola, South Africa | 1997 - 2001

Consumer Goods, Fashion and Retail

Customer Relations

Educational history

Secondary

Umlazi Comtech, Umlazi, South Africa (1998)

Tertiary

Henley Business School - Africa

Sandton, South Africa | March 2015 - present

MDP - Business Administration and Management

MDP

Young African Leaders Initiative (YALI) Network

Yale, United States of America | 2015 - 2015

Management Strategies for People and Resources - Management Strategies for People and Resources

Management Strategies for People and Resources

Young African Leaders Initiative (YALI) Network

Yale, United States of America | 2015 - 2015

Fundamentals of Starting and Running a Business - Fundamentals of Starting and Running a Business

Young African Leaders Initiative (YALI) Network

Yale, United States of America | 2015 - 2015

Workforce Collaboration and Development - Workforce Collaboration and Development

Workforce Collaboration and Development

Young African Leaders Initiative (YALI) Network

Yale, United States of America | 2015 - 2015

Fundamentals of Business Expansion - Fundamentals of Business Expansion

Fundamentals of Business Expansion

Young African Leaders Initiative (YALI) Network

Yale, United States of America | 2015 - 2015

Workforce Collaboration and Development - Workforce Collaboration and Development

Workforce Collaboration and Development

Pink Elephant

Johannesburg, South Africa | 2012 - present

ITIL Service Management - ITIL Service Management

ITIL Service Management

Nuance University

United States, United States of America | January 2010 - December 2014

Software Solutions - Software Solutions

High Level support and Implementation of Solutions

Comptia

Johannesburg, South Africa | 2005 - 2013

MCSE,MCP,CDIA,PDI,N+,A+,CTT - Information Technology

Information Technology

Tourque IT

Durban, South Africa | 1999 - 2001

Information Technology - Information Technology

Information Technology

Achievements

Awards

Engineer of the year | 2005

Information Technology

Shortlist and nomination

Nashua Amabutho | 2007

Top Engineer Award

Nashua Amabutho | 2006

Top Engineer Award

media exposure

High Rec | 2010

Skills Pages | 2012

Academic Achievements

Enterprise Content Management Cetification | 2015

Enterprise Content Management

Enterprise Content Management Cetification | 2015

Enterprise Content Management

Young African Leaders Initiative (YALI) Network | 2015

Management Strategies for People and Resources

Young African Leaders Initiative (YALI) Network | 2015

Fundamentals of Starting and Running a Business

Young African Leaders Initiative (YALI) Network | 2015

Workforce Collaboration and Development

Young African Leaders Initiative (YALI) Network | 2015

Fundamentals of Business Expansion

CBP | 2009

CTT + | 2013

Comptia Certified Technical Trainer

Excellent Achivement Award | 2009

Certified Bussiness Profesional (CBP)

Excellent Achivement Award | 2010

Certified Document Imaging Architech

Activities

Memberships

Nashua Amabutho

Menber, 2005 - present

Henley MDP

alumni, 2015 - present

Ricoh

Service and Connectivity Master, 2005 - present

iTIL V3

Service Management, 2011 - present

International Training Association (IBTA)

Professional, 2008 - present

Comptia

Engineer, 2002 - present

Microsoft

Engineer, 2001 - present

TFMC

Member, 2004 - present

TFMC

Other Activities

Golf

Player, 2010 - present

Soccer

Player, 1999 - present

Sports

Testimonials

Jason Schoultz

"National Manager Business Solutions

Bonga is a very reliable, honest, hardworking employee who is always willing to help others and go that extra mile for complete client satisfaction. I have enjoyed working with Bonga over the past 5 years, and is a great asset to any company.
" - 2013

Gerhard Wessels

"Senior Developer at Acuo Technologies (Pty) Ltd

Bonga is an intelligent, diligent and polite co-worker. It is a delight to work with him.
" - 2011

Charl Wamsteker

"Service Manager Solutions

Bonga is a self motivated employee for whom the task at hand is never too much.
He is eager learner, and always willing to try new challenges.
I can recommend Bonga's work ethic and his character.
" - 2010

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