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Duncan D'Abreton

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Duncan D'Abreton

Nickname: 'Duncan'

Process Specialist (and more) at T-Systems SA


Currently resides in: Gauteng, South Africa

Born in Johannesburg South Africa

Highly accomplished, results-focused IT Specialist / Manager with a wealth of experience in the dynamic IT field, and a distinguished reputation for leading committed teams to deliver first rate solutions within demanding time frames and budgetary constraints. Expertise in quality management, project management, systems management, SDLC and quality control. Decisive, professional leader with a talent for interacting with a broad spectrum of staff, vendors, customers and key stakeholders. Highly driven, committed and astute problem solver. Excels under pressure, excellent communication skills and an asset to any team

Contact details

duncan.dabreton@gmail.com

M: 0823366079


Business Address

New Rd, Midrand, South Africa


Professional details

Current Position(s)

Process Specialist / Asset and License Management | PQIT | T-Systems Solutions SA (Pty) Ltd
Midrand, South Africa | May 2012 - present

ICT and Telecommunications

Responsible for supporting and enabling Business Process Owners, Business Process Managers and Unit Process Managers to plan, drive and execute on all relevant process roll-outs and process improvements. In addition, facilitate and support the monitoring, maturity assessment and performance measurements for implemented processes in line with the Process and Quality Management Cycle (PQMC).

additionally governing the Internal Assets and Licenses, including the Policies and Standards.


Previous Position(s)

Quality Manager - Sasol Operations Integrator | ICTO | T-Systems Solutions SA (Pty) Ltd
Rivonia, South Africa | November 2009 - May 2012

ICT and Telecommunications

Coordinate the design, development, implementation and maintainance of business process management systems, using the Quality Management System and the Process and Procedures Library as repository using the current applicable process modelling methodology. Report and manage all Quality Incidents. Training of all personnel on quality matters. Conducting of quality audits and manage all mitigation actions.


Quality Manager - Program Phakama | City of Johannesburg
2009 - 2009

Government, Public Administration and Defence

Specification of a Quality Assurance strategy & plan; project deliverable standards and Solution testing standards and acceptance criteria. Defining Quality Assurance processes, criteria & QA gates for program milestone verification. Auditing of deliverables to verify quality standards are achieved. Performing general Quality Assurance activities on all project streams i.e.:
o Solution Development & Defect resolution
o Data Migration
o Organizational transformation
o Migration (Cutover)



IT Quality Manager | DaimlerChrysler SA
2000 - 2004

Manufacturing and Industrial

Ensuring ISO9001 compliance within IT
- Development of the QMS
- Process development
- Process integration
- Quality awareness
- Liaison with Internal and external auditors


CRM IT Manager | DaimlerChrysler
2000 - 2004

Manufacturing and Industrial

Manager the daily tasks of IT CRM team. Liaising with the customers with regards to perfomance and requirements.


IT Specialist, Factory Workshop Manager & Project Manager | Compuware SA
1998 - 2000

ICT and Telecommunications



Educational history

Tertiary

Damelin

1985 - 1985

Bracken High

1981 - 1984

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