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Executive Job Listing

Business Process Analyst

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Contact Tshepiso Tsele:
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Industry: ICT and Telecommunications

Date posted: Tue, 13 Mar 2018

Location: Gauteng,

Expires: Sat, 12 May 2018

Compensation: R400 - R600

Reference Number: 1381582

Job Description

Engage in Process owners to obtain required information

Level 3 process overview to be mapped 

map all the level 4 end to end processes and activities from the level 3 process

Complete a process walkthrough for a ll level 4 activities 

Collect all supporting documents /templates used in every process 

obtain Volumetrics for each process

collect all KPI's and SLA's used in within the process 

Obtain any SOP /User Guides available for each process

Indicate any policies and controls applied to a process 

Indicate the business rules applied to a process

Document any risks and challenges 

Propose opportunities of Improvement for the process

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