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Joana Miranda

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Joana Miranda

Polo - Sales Rep KZN & Visual Merchandising


Born in Porto Portugal

I am currently Selling our Autumn/Winter 2013 range and I am looking for new exciting stores that retail upmarket brands like ours. Please contact me for further details

Contact details

joanam@polo.co.za

O: 031 313 5440

M: 0765633508


Web presence

Business Address

Umgeni Rd, South Africa


Professional details

Current Position(s)

Project Manager | Hair Hardware
2012 - present

Consumer Goods, Fashion and Retail

Retail Stand that stocks salon professional goods right in the heart of Gateway. Sponsored by: GHD, CLOUD 9, BABYBLISS, FERRARI, PARLUX, ELCHIM & LABEL M. Stock: IRONS, DRYERS, CURLERS, BRUSHES, SERUMS, OILS and a lot more. Contact Us on: +27765633508


Creative Director | love2shop
2010 - present

Consumer Goods, Fashion and Retail

Love2shop.co.za is South African’s first online store that offers women the power to browse and purchase affordable fashion from local and international designers, stores and brands at the touch of a button.


Previous Position(s)

Administrator 3rd Floor | Harrods
2007 - 2009

Consumer Goods, Fashion and Retail

Responsibilities
•Management of all sales orders tracking and logistics within the furniture division.
•Management of internal and external communications with International customers, buying offices, vendors, manufactures, Couriers and third party businesses.
•Creation of daily reports on stock, sales figures, exports and screening of all orders and deliveries through the Harrods Distribution centre.
•General query handling, customer relations and problem solving.

Key Achievements
•Recently promoted to work with the buying office for Traditional Furniture.
•Management of the Harrods Investigative report which controls the furniture department trade for all the Furniture Departments.
•Achieved a minimum of 85% trade fall over 2 years through all seasons.
•Helped supervise the very successful “Harrods Bounce Bank” furniture promotion on 2 Occasions.
•In December 2008 I was a volunteer at the Chairman’s Children’s Christmas Party (Great Ormond Street Hospital).
•Revised and updated the “Export and Shipping manual” for Sales in 2008, which was distributed and used by consultants across the group.
•Also revised the step by step procedures on Tax Free Furniture Shopping for induction and sales cycle purposes.
•I have received several accommodations from our customers around the world including some of our leading accounts.


Visual Merchandiser (Temp Contract) | Gap Inc./Banana Republic
2006 - 2006

Consumer Goods, Fashion and Retail


Visual Merchandiser | Lacoste
2004 - 2006

Key Responsibilities:
•Responsible for the merchandising of Ladies, Men’s, children’s and footwear collections.
•Look and feel of the store front, feature displays and in store promotions.
•Created displays, which included technologies such as digital displays and interactive installations.
•Induction and Training of all new staff members.
•Customer Sales.

Key Achievements:
•Successfully trained and managed the induction of over 10 staff members within a period of two years for both the Knightsbridge and Regents Street stores.
•My individual input on idea generation for store layout and creative merchandising on Women’s wear directly increased LaCoste’s turnover by 20% since I joined the Company.
•Involved in the decision making with head office to select items for the future seasons and up-coming LaCoste collections for Women’s and children’s wear.
•I managed all merchandise which in turn made it easier for the shopper to self-select and to co-ordinate & accessorize.
•I was part of our Regents Street Store Opening Event which we held alongside 'GLAMOUR' magazine.


Visual Merchandiser (Temp Contract) | Marks and Spencer
2004 - 2004

Consumer Goods, Fashion and Retail

Educational history

Tertiary

Croydon College

2003 - 2006

BA - Fashion and Business

City of Westminster College, London

2002 - 2003

Diploma - Art & Design, English Literature/Language, French, Potuguese

Beethoven New Media Centre, London

2001 - 2002

GNVQ - Introduction to Web Designing

St. George’s Secondary School

1997 - 2001

G.C.S.E - Maths/Science/French/English/Portuguese/Art/Business Studies/Religious Studies.

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