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Joseph Ndaba


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Joseph Ndaba

Nickname: 'Joepac'

Founder & CEO Mahikeng Innovation Hub

Currently resides in: Gauteng, South Africa

Born in Mafikeng South Africa

I have completed higher diploma in Information Technology, which includes among others, A+, Networking, Graphic Designing, Ms Office and Programming, as well as diploma in Marketing & Advertising, Train the Trainer, Computerized Secretarial

I have been in IT and Training Industry for the past 8 years and with the skills and educational background I have accumulated, I believe i am the best person to work with.

I am career oriented, able to work well under pressure, plan, coordinate activities and manage deadlines, strong interpersonal skills, strong logical/problem solving ability, and strong planning and organizational skills, and a team player.

Contact details

M: +27 735625772

Web presence

Business Address

70 Tebogo Teu St, Mahikeng, South Africa

Professional Portfolios

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Professional details

Current Position(s)

Founder | Innovation Management | Mahikeng Innovation Hub
MAHIKENG, South Africa | February 2015 - present

ICT and Telecommunications

Manage the Hub

Banking Systems Training Consultant | FNB Shared Services HR L&D (BANK CITY)
2011 - present

Accounting, Banking and Finance

Role Purpose

Present in-house and external training monitor training results develop and implement learning processes and solutions.


Conduct workshops with Business Owners and Subject matter Experts to determine business training and development requirements

Assessments, analysis, and interpretation of training

Document business requirements

Assist with preparation of project proposals and plans

Design and develop training material both paper based and
using on-line authoring tools

Assist with the planning and facilitation of training sessions at user and management levels

Co-ordinate feedback and review sessions

Provide assistance to users

Provide consultation to supervisors and managers regarding
teams’ training needs

Ability to work effectively on projects, ensuring that all stakeholders are consulted and involved

Deliver instructor led training initiatives and facilitate

Assist with the update and maintenance of the Learner
Management System (LMS): publish and maintain relevant
training material and user access

Assist with the capturing of training related information into the HR system

Processing of invoices and payment requisitions as required

Scheduling of planned training interventions

Planning and reporting: Skills Development

Management of training facilities

Adhoc Projects

Previous Position(s)

Micro Specialist | Spar Group of Companies (South Rand DC)
2011 - 2011

Consumer Goods, Fashion and Retail

Set up, configure and install hardware, peripheral equipment, operating system, networks and retail systems software in Retail stores.

Support the Retail Store networks, equipment and software systems

Resolve hardware, software and business processing problems and queries reported through the Help Desk.

Carryout software testing on new software releases.

Provide Training to Store Owners and Staff members, preparing User Training Manuals where necessary.

Effective communication with Store Owners, staff and other stakeholders in order to provide excellent service, support and mentorship.

Provide comprehensive statistics of hardware and software implemented, in order to ensure that IT standards are upheld and maintained.

Attend to system upgrades and rollouts

Manage the scanning and conversion projects

Implement and monitor systems control checklists

Perform required administration tasks

Retail Systems Training Controller | Spar Group of Companies (South Rand DC)
2008 - 2011

ICT and Telecommunications

Coordinating systems training (Retail and DC) in line with skills legislation and SPAR Academy requirements;

Delivering systems training to Retailers and DC staff

Evaluating the effectiveness of training

Developing and updating training materials

Running & Monitoring Retail Systems training Ad hoc Projects
Recovering training costs from the Retailer.

Market and advertise training interventions at the Distribution Centre

Provide both telephonic and technical training to Retailers

Initiate, Implement and manage IT learnership

To provide expert advice and guidance to store Owners/Managers in regard to Retail Systems (SIGMA, SS3, & STORELINE)

Terminal Trainer | IT - Training | Gidani - National Lottery
GAUTENG, South Africa | 2007 - 2007

ICT and Telecommunications

Train retailers

Coach other trainers during Trainer's conference in relation to IT gadgets

Provide first line support to Trainers.

Schedule trainings for In house Training

Liaison with ETDP of Post Offices, and Training Managers of Retailer stores for training analyses and technical support (Pick n Pay, Checkers, Score etc)

Train Corporate Stores (Gauteng Province) to operate National lottery Terminal

Closing Training Cases (from Call Centre), after training has been offered

Capturing & Updating Call Cycles of Gauteng Provincial Territorial Managers

Lecture IT Technical Support | Advanced Software Technology
2006 - 2007

ICT and Telecommunications

Train Microsoft Project Management

Manage IT Department & Liaison with Primeserv Head Office IT Section

Assess learners in EUC, IT AIT, IT Tech Support & ICT

Working with SITA and SETA for learners Placement

Compile reports for learners placements and overall training;

DoJ-Digital Nervous Sys. Project Facilitator | ADVANCED SOFTWARE TECHNOLOGY (AST)
2005 - 2005

Accounting, Banking and Finance


Compnay: Department of Justice
Position: DoJ-Digital Nervous Sys. Project Facilitator
The position included traveling from province to province, transforming Department of Justice to e-Justice.

My work entitled:
Training Government employees

Liaison with HR for training needs

Providing support and maintenance for DoJ DNS.

I have worked in Eastern Cape (Umtata High Court, Port Elizabeth High Court) & Kwa-Zulu Natal (Durban Mag. Court)


Facilitated ACLOM Training, - Dept. Of Social Services, Arts, Culture & Sports (SSACS) NW Province & N.Cape

Facilitated Computer Skills Training - Dept. of Labour (Mafikeng)

Information Technology Lecture & Assessor | Stanford Computer & Business College
2003 - 2005

ICT and Telecommunications

Lecture End User Computing & Information Technology Included:
Office Package- A+ - N+ - Programming (VB 6.0) -
Graphic Designing (Corel Draw ) - Lectured Advanced IT Part Time

Educational history


Barolong High School, Mafikeng, South Africa (1999)


Maccauvlei Learning Academy

2011 - 2011

Certificate - Management Development

Stratagem Business Training

2010 - 2010

Cert. in Operational Finance - Finance General

Primeserv HR Solutions

2004 - 2005

Competency Certificate: Assessor - Training & Development

oxbridge academy

2003 - 2004

Diploma in Marketing & Advertising - Communication and Media Studies

Primeserv - Working World

2002 - 2003

Diploma in Train The Trainer - Training & Development

Primeserv Stanford Computer and Business College

2002 - 2003

Ndip in Information Technology - Computer Programming

Stanford Computer and Business College

2001 - 2001

NDip in IT - Information Technology

Prestige Business College

2000 - 2000

Dipl. in Computerized Secretarial - Business Administration and Management, General

Barolong Senior Secondary School

1997 - 1999

Matric Certificate



FNB: Shine Award: Most Progressive Individual | 2013

SPAR GROUP: Sparring for Quality | 2011

PRIMESERV:Certificates: Best Student (IT) | 2011

Shortlist and nomination

2014 Tomorrow's Leaders Convention nominee | 2014

media exposure

Dumisa TV | 2013

Motivating the youth on June 16, hosted on June 15 2013

Competitive Accomplishments

Finisher | JP Morgan Cooperate Challenge | 2014

Academic Achievements

PRIMESERV:Certificates: Best Student (IT) | 2011



MAfikeng Cleaning Campaign

Town Cleaner

Volunteer to clean Mafikeng Town

Diepsloot Youth Projects & Zubuntu Interior Design

Life Skills Facilitator

Facilitate Life Skills to unemployed youth

Other Activities


reasearching, 2005 - present


Segofalang Marumo

Assistant Director at North West Department of Finance(Provincial Treasury)

Joseph was my lecture at Stanford, he is passionate about his work and self driven. He was not only a lecture because he motivated many students to always bounce back when the fall and to be the best on what ever they want to be. He is an asset and we need people like him to make a difference.
September 20, 2012, Segofalang reported to Joseph at Stanford Computer & Business College
" - 2012

Neftaly Malatjie

"Owner: Diepsloot Youth Projects & Zubuntu Interior Design

I quote from the participants

"He made us realize things which we thought we knew, whilst we did not know. He gave us tools to move to the next level. With just one training it seemed as if it was a training forever. We shall use all the tools he gave us to move forward with our journey of life
July 18, 2013, Neftaly was Joseph's client
" - 2013

Shaniel Singh

IT Systems Administrator/Network Support

Joseph Ndaba, has done systems training for myself and staff at Spar, and is very competent and has a different approach to training people, which keeps them hooked.
January 26, 2012, Shaniel worked directly with Joseph at FNB Shared Services HR L&D (BANK CITY)
" - 2012


"Network Engineer

Joseph Ndaba is smart-working person and committed to his work. He has an excellent lecturing skills that one can easily understand. His teaching skills is of a high quality.
January 10, 2012, KEOBAKILE reported to Joseph at FNB Shared Services HR L&D (BANK CITY)
" - 2003

Gerda Faure

"Owner, Achievement Dimensions and Management Consulting Consultant

I worked with Joseph at SPAR South Rand Distribution Center where he was the Systems Trainer. I cannot vouch for the quality of his training but can attest to the fact that he is a service oriented, friendly and helpful person who was always available to meet customer needs, even at great inconvenience to himself
January 10, 2012, Gerda worked directly with Joseph at Spar Group (South Rand)
" - 2010

Sepheu Dunstan

"Sepheu Dunstan Matsimela

Warehouse Reverse Logistics Controller at SPAR

Joseph is actually a person who can actively organise thinks according to plan, participate in team discussions and influential in decision making.
April 12, 2013, Sepheu Dunstan worked directly with Joseph at Spar Group of Companies (South Rand DC)
" - 2012

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