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Judy Howard


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Judy Howard

Senior Systems Analyst at MSJH

Web presence

Professional details

Current Position(s)

Senior Systems Analyst | MSJH
2013 - present

ICT and Telecommunications

Technical functional design of interactive mobile based data capturing system with database and BI components

Senior Business Analyst | Self-Employed
2004 - present

ICT and Telecommunications

Previous Position(s)

Senior Business Analyst - Fraud Management System | VODACOM GROUP LTD
2011 - 2013

ICT and Telecommunications

• Full system and data analysis and documentation (from scratch) of the fraud system which integrates with 11 systems and 34 data streams covering the following areas:
• Business Concepts and Data
• Business Processes and Functions
• Business Locations and Communications
• Business Events and Schedules
• Business Procedures and Rules
• Gathering new business requirements.
• Preparation of Business Requirements and Functional Specifications.
• Analyzing and problem solving existing business shortcomings
• Preparing technical requirements for external vendors.
• Monitoring software development (external vendors)
• Preparing and executing test plans to ensure adherence to design and business rules
• Monitoring implementation of new software and software fixes
• User training

Systems Analyst - Vodacom Mobile Usage Management System | Altech Isis
2010 - 2011

ICT and Telecommunications

• Preparing Business Requirements and Functional Specifications.
• QA of testing.
• Preparing and presenting training material to tester and BA (permanent staff) regarding mobile telecommunication mediation.

Senior Business Analyst - Mobile Usage Management System | VODACOM GROUP LTD
2009 - 2010

ICT and Telecommunications

• Business analysis for Billing Mediation (Billing Mediation collects, decodes, validates, enriches, and distributes call data (32 data streams) to downstream systems for billing, fraud detection and data mining.)
• Collection and verification of requirements from downstream systems
• Analysing and documenting engineering requirements for new network elements, new products and offers, and new industry rules (number portability, geographic numbering plans etc)
• Analysis and, business requirement specifications for developers
• UAT of inputs and outputs, internal processes and business rules required for changes.
• Decoding of ASN1 and binary data
• Reading and analysing cobol code
• Maintenance of system reference tables
• Configuration of business rules

Systems Analyst -Statement and MIS data | Allan Gray Limited
2007 - 2009

ICT and Telecommunications

• Design data marts for the ETL and storage of statement and MIS data. Allan Gray Limited did not have a data warehouse prior to my appointment. Mart content incorporated the data required for investor and financial advisers (brokers) external and internal reporting.
• Analysis of data and data structures in the legacy (ODS) FlexCube and Siebel systems.
• Documentation of data marts, business rules, dependencies.
• Suggesting and implementing best practice.
• Project management of two developers during the build and implementation of the warehouse/mart. Microsoft SSIS and SSAS was used for the construction.
• Test plans, testing and test integration
• Implementation
• Daily recons and pro-active data and software error discovery and investigation.
• Agile software development using Scrum methodology

Business Process Analyst - PetroSA systems | Pétanque
2004 - 2004

ICT and Telecommunications

• Business Process Modelling per company division including
• Running and facilitating workshops for requirements gathering
• Workflow analysis
• Business Concepts and Data
• Business Processes and Functions
• Business Locations and Communications
• Business Roles and Interactions
• Business Events and Schedules
• Business Policies, Procedures and Rules
• Full documentation including diagrams
• Gap analysis and innovative improvement proposals

systems analyst -NIMS (Nursing Information Management System) | PAWC
2004 - 2004

ICT and Telecommunications

Module testing and bug fixing

Business Intelligence Integrator | busii - business intelligence integrators
2004 - 2006

ICT and Telecommunications

• Transformation of large amounts of raw data into meaningful and useful information to identify business patterns and trends for the development of new opportunities to provide competitive market advantage and long-term business stability.
• Data Warehouse requirement analysis including
• Data analysis
• Creation of data dictionaries
• Data mart modeling (fact and dimension tables)
• Creation of use cases
• ETL script writing
• Testing
• implementing
• Documentation including, scoping, diagrams, data dictionaries etc. Analysis and Perl scripting to load SAP BW with legacy sales.
• Business analysis and Perl script solutions to business enquiries on the legacy warehouse, for example the Cost To Serve. Sales data reconciliation across 3 legacy sales

Client: Vodacom
• Trend and fraud investigation reporting on the Operational Information System.
• Business requirements gathering for Enterprise Architecture team in order to perform high level business analysis for an Integrated Personnel Data Strategy incorporating areas such as SAP HR, Telephone Management Systems, Physical Access Systems (to buildings), Service Desk etc. T
• Compilation of a research questionnaire and the interviewing of executive management.

Client: Pétanque Business Specialists (client PetroSA)
• Business Process Mapping and procedure documentation.
• Running and facilitating workshops.

systems analyst / analyst programmer | BP SA (PTY) Ltd
1995 - 2004

ICT and Telecommunications

• Somsys – MSAccess/Unix/Oracle
Fuel & oil borrow/loan (accommodation) & trading figures between BP & trading partners (Shell, Caltex, Engen, Total)
Requirements gathering, data & system analysis, design, system documentation, development & implementation of the management information system, recon & invoicing of duty at source - inter-company financial transactions
• Trading & Supply Dealbook – MSAccess/Unix/Oracle
Full analysis of third party delivered package.
Responsible for & published full user & technical guides based on analysis.
• BP Africa Re-organisation gather, collate and organize data pertaining to all staff, job descriptions and departmental structures.
• Business Analysis
• Business Process Mapping and book writing
• Running and facilitating workshops
• BP Africa Re-organisation
• Downloading CV’s from staff applying for new positions into a DB
• Downloading job position data, with relevant demographic data.
• Management reporting
• MSAccess front-end i.
• Tracking successful applicants &auto emailing regret & acceptance letters
• Mar 2000 – Dec 2002: ISP – BP’s ERP system.
Interfaces &Satellites for Lubes Business
• Design, analysis, supervision.
• Co-ordination of development – done in Germany.
• Full modular & systems integration testing of delivered code.
• Implementation and maintenance.
• FuelMaster. Maintenance and enhancements :
• analysis, maintenance, enhancements -FuelMaster and FuelCard backend.
• Fuellink - A Delphi 2 Fuel management system app which ran at customer sites.
• Transaction acquiring from retail sites (petrol stations) using Xcellnet to download onto Unix. Transactions validated & managed in Oracle. Data downloaded to IBM mainframe
• Re-imbursement to retail sites for fuel given to Fuellink customers d files sent to Standard Bank for the money transfers.
• User front-end and management reporting MS Access.
• Y2K conversion of Sql, Oracle, Adabas, jcl & Natural II.

analyst programmer | Shell SA
1994 - 1995

ICT and Telecommunications

• Team member responsible design and coding of Oracle Data Warehouse
• Team member responsible for systems analysis for implementation of JD Edwards ERP system on AS400.
• Support and maintenance of existing Natural, Cobol and MS Access systems

development team leader | Norwich Life
1993 - 1994

ICT and Telecommunications

• Team Leader of 1 junior programmer, 1 senior analyst programmer, 1 contractor and various temporary team members.
• Analysis and requirements gathering
• programming
• Testing & debugging
• Implementation

analyst programmer | BP SA (PTY) Ltd
1989 - 1993

ICT and Telecommunications

• Analyzing, Designing, Specifying and Implementing Departmental Information Systems, using Natural 2, including requirements gathering
• Systems Administrator for SMS/Oilman System.
• User support for mainframe systems.
• System documentation

Educational history



2012 - 2013

Bachelor of Commerce (BCom) Honours - Computer and Information Sciences, General

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