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Leon Williams


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Leon Williams

Nickname: 'Leon'

COO, Operations Manager, Program Manager

Born in Queenstown South Africa

Financial/Banking environment professional with strong program, project, operations, systems integration, automation and start-up (management) experience. Skilled change leader with strong financial acumen, leadership and relation management skills.

Contact details

O: 2782 492 3679

M: 2782 492 3679

Web presence

Business Address

Randburg, Randburg, South Africa

Professional details

Current Position(s)

Program Manager | Projects | Scad Software
Randburg, South Africa | 2012 - present

Consulting and Project Management

Swift Channel Application Development (SCAD) (Pty) Ltd is a Johannesburg-based company focused on the design, development, implementation and support of business applications or solutions that address specific operational and management requirements for clients with specific reference to:
Management Information
Customer Status and Customer Data Mining
Automated Customer Feedback and Progress Updates
Operational Key Performance Indicators
Credit Scoring
Document Management

The database framework we developed enables customers to develop and implement solutions rapidly with minimal support and maintenance. It also enables customers to implement front-end changes in very short timeframes without the need of complex software update routines.

Program Manager | Projects | SDM Consulting
Randburg, South Africa | 2009 - present

Consulting and Project Management

Business Analysis, Program Management, System Design, Business Intelligence, Data Management, Basel II Data Compliance, E-Commerce, Operational Metrics, Process Automation within Banking, Small Medium Business or Financial Services Environments.

Analysis of current management or customer facing systems
Data mining / analysis
Executive MI requirements and reporting
Mobile banking systems planning and implementation
Online banking systems planning and implementation
System design
Data management - including Basel II (Foundation or IRB Advanced)
Business process management - cost reduction and productivity
Program Management - Design through implementation

Previous Position(s)

Operations Manager, COO, Program Manager | Operations and IT | BMI Bank B.S.C.
Manama, Bahrain | 2007 - 2009

Accounting, Banking and Finance

Re-structured and optimised operational structure and processes for Retail, Treasury, Islamic, Corporate and Private Client Banking as well as Credit Card, in-country payments and cross-border payments.

Seconded to a start-up Joint Venture Company to manage a US 5.1 (million) mobile banking development project

Focus: development of secure GSM channels for mobile payments and cross-border remittances via mobile devices, development of a transactional mobile banking platform. Development of a secure transactional web front end for customers and merchants.

Data Analyst, Risk MI Manager, Business Optimization Manager, Program Mgr, Operations Manager, COO | Risk MI, Business Optimisation, Operations | Barclays Bank PLC
Johannesburg, South Africa | 2003 - 2007

Accounting, Banking and Finance

Established an Africa Risk MI function servicing Retail Credit Risk, Corporate Credit Risk and Non Financial Risk areas.

Tasked with the improvement and automation of Operations processes / controls across Africa and establishment of a business improvement environment (Six Sigma). Compliance to frameworks (Basel II, Sarbanes Oxley and ISO 9000), implemented process / customer metrics, business modeling, score-carding.

Tasked with the strategic expansion of the Barclays banking presence in Africa and leadership of this impact within the Operations (including Treasury) function. Operations function across 13 Africa Countries had 1,920 staff and I had 7 functional areas reporting. The annual budget managed totaled GBP 9.2 million Opex and GBP 27.9 million Capex.

Program Manager and Owner for business improvement projects, e.g. automated account opening across 13 countries in Africa, document scanning/archiving in 4 regional centres, a customer relationship module 13 diverse country systems. Vvalue GBP 13.2 million.

Appointed COO for the Mauritius business. The business consists of three distinct areas: Domestic, Off-Shore and Leasing A staff complement of 230, reported through 8 senior managers. The annual budget managed totaled GBP 12.7 million Opex and GBP 14.9 million Capex

Educational history


Hangklip High, Queenstown, South Africa (1971)



Johannesburg, South Africa | 1990 - 1993

MCT - Data Management

MCSE, Microsoft Certified Systems Engineer
MCT, Microsoft Certified Trainer

University Orange Free State

Bloemfontein, South Africa | 1973 - 1977

BA Hons - Psychology

HED, Psychology, Psychometrics, Statistics


Essam Fawzy

"Working with Leon is a joy, Lion has a professional business and management charisma. Leon is result-oriented manager with great interpersonal, team building skills and posses a vast experience in banking operation management
Essam Fawzy, PMP, Project Manager, Nonoo Holdings
" - 2012

Yakub Ali

"Leon is simple the best in what he does.. He is great COO with amazing PR skills and equally qualified technical person. Understands technology requirements vs. business requirements very well. A very down to earth professional yet very effective in his approach and sets challenges for other department Heads for a smooth function of IT Operations. What else one need? Leon has this special quality which I feel very very vital for any COO. Surely a true professional to work with.
Yakub Ali, IT Manager, MODE HOLDINGS
" - 2011

Hari Luker

"Over the span of 2010 and 2011 I have worked with and for Leon on many projects. Although we're in two different countries, It is rare to have felt so welcomed and appreciated without a face to face acquaintance. Leons professionalism, vision, communication and integrity in the business world is inspiring to all who cross his path. I wish him all the best in every action he takes and recommend you spend the time to get to know him if given the chance.
Hari Luker , Founder & CEO, Local Honcho
" - 2011

Ingrid Pirlet

"I have known Leon for a number of years both at a personal and professional level. Leon is a true professional who is great at bringing out the best in others so that they may realise their true potential. He is also excellent at managing projects, both big and small and has a fantastic "can do" attitude which allows him to overcome any challenges which he may face professionally. It has been my great pleasure to work with Leon and I would not hesitate to recommend him for any leadership post.
Ingrid Pirlet
Head of International Operations, Barclays Africa & Sub-Sahara, Barclays Bank
" - 2009

Peter Eggeling

"Leon is a methodical and highly analytical workaholic. Extremely level-headed, with a good grasp of big-picture, and yet great attention to detail at the same time. A man of few words that knows what he needs to understand, gets the information and then gets on with it, working well as either a one man technocrat, or a project manager, change related or otherwise. A good proactive communicator who is easy to leave to get on with the job, with minimal oversight, who also leads at executive level.
Peter Eggeling , Head of Assurance Africa & ME, Barclays
" - 2010

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