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Musa Phungula


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Musa Phungula

Musawenkosi Wiseman Phungula

Managing Director & Founder at Techteledata

Currently resides in: Gauteng, South Africa

Born 19-12-1969 in Durban South Africa


Electrical Engineer with over 17 years of experience in the South African telecommunications industry and a Bachelor of Commerce in Financial Management from the University of South Africa (UNISA) graduate.

Experienced technical solution architect , technically astute and implementation professional, with a proven track record for delivering intricate projects involving vendor equipment swapouts in the African continent mobile operators in record time, always exceeding expectations; integrating new products to legacy systems for aging products and improving operator efficiency by improving the quality of the networks.
Extensive knowledge of telecommunication systems spanning from 2G, 2.5G, 3G and now 4G/LTE (MME,PGW & SGW), specialist in Circuit Switching and Packet Core networks with a proven track record in these fields.

Specific experience includes vast experience in mobile networks, data networks and transmission. Mobile handsets at Transtel, Network surveillance at MTN, Core Switching specialist at Globalstar (Vodacom), MSC; VLR; HLR; FNR, STP;GMSC; M-MGW; SCP and soft-switch MSC integration and support specialist at Ericsson South Africa, GGSN (ASR5000) and peripheral support systems such as Mobility Unified Reporting and Element Manager System consulting engineer and Cisco router and switch configuration at Cisco South Africa.

Management experience comprises of Operations Manager; Presales and Product development at Ericsson; Product Strategy; Pre-sales; Product management and new Business Development at SEACOM.

Current challenges include growing Techeteledata into a reputable and recognized brand in the South African and international ICT industry.

Contact details

M: +27761710044

Web presence

Business Address

Sandton, Sandton, South Africa

Professional details

Current Position(s)

Managing Director | Techteledata (Pty) Ltd
2012 - present

ICT and Telecommunications

Techteledata is an ICT company that specializes in network infrastructure and services. Our focus spans from optic fibre networks, as a result of our ICASA licenses for IECNS and ECNS to build and operate networks to Electronic Security and Access systems including CCTV with IP. Techteledata therefore can build own networks, fixed or mobile and is one of the companies that is eligible to bid for the 4G frequency spectrum soon to be auctioned in South Africa. Techteledata currently will provide your company with backhaul bandwidth from 2Mbps to 64Mbps locally in South Africa and internationally, including local tails. Techteledata also builds end-to-end ICT infrastructure, such as LAN/WAN, Metro Area Networks (MAN), FTTx networks etc. There are also services that are offered, such as Technology consulting, hardware installation and commissioning as well as software upgrades and OAM (Operation and Maintenance). Techteledata will supply any ICT needs, from infrastructure, to putting up complex networks, fixed; mobile; intranet and internet, including Disaster Recovery sites and geographically separated storage servers.

Techteledata is looking to collaborate with South African and international partners to build and operate networks in order to complement various strengths and talents. Networks can be built and operated by Multinational companies in South Africa under license from Techteledata, such as 4G spectrum networks with 3G access. This means that Techteledata will be leveraging on international finance and expertise, in return for local logistics and expertise of the local market.

Send your email for quotes or general information to:, or call +27 11 804 6255 or +27 72 647 0024.

For more see visit

Previous Position(s)

Solution Architect: Product Strategy & Business Development | SEACOM LTD
2012 - 2012

ICT and Telecommunications

As a solution Architect, my role was to ensure the timeous delivery of customer designs & proposals efficiently and to continuously strive to translate customer business requirements into technical solutions and finally to always deliver service excellence & build strong relationships with the customer as an ambassador for customers throughout the company.


Relationship Management

•Single point of contact for sales & customers.
•Build solid relationship with the product managers & sales to ensure to requisite support is provided.
•Mindful of costs and budget for both the company and the customer
•Build and maintain solid relationships with Third party vendors – partner management
•Establish long term relationship with the customer – driving customer loyalty
•Advise customers on best business practices and suggest change management concepts to realize business benefit
•Advise & educate customers on company’s product offering

Design and Documentation

•Analyse & understand business requirements and maps such to solutions
•Ensure proposals are accurate & current for the customer and that such are delivered on time
•Act as escalation point during the deployment should there be a problem
•Provide clear specifications for the engineers deploying the designs
•Ensure quality assurance and customer satisfaction
•Facilitate presentations to customers
•Facilitate and conduct, where necessary, site surveys and feasibility studies to establish solution proposals
•Assist in answering RFI & RFP’s

Deployment of Design

•Ensure that all client solutions are implemented as per client requirements and expectations
•Communicate effectively to necessary stakeholders as and when required
•Proactively look for ways to increase efficiency or save costs for both the company & the customers
•Report on relevant progress made with the deployment of the designs
•Understand and manage the customer product requirements and manages customer delivery expectations

Network Consulting Engineer | Cisco Systems
2009 - 2012

ICT and Telecommunications

As a primary technical contact, I am responsible for providing consultative, proactive and or/or reactive support to Cisco accounts. Depending on the Service Contract or SOW (Scope of Work), I am also responsible for network planning, design, implementation, operation and optimisation (PDIOO). This may include remote or on-site: infrastructure design, implementation planning, deployment support, software strategy, performance engineering and optimisation, knowledge transfer and mentoring, proof-of-concept testing, network auditing/sizing, pre-staging, and pre-configuration, deployment planning and acceptance of Cisco product in execution or advisory/assistance or support models. I also give technical guidance to customers and internal partners as required. I also act as a technical project manager in projects.

• Integration
• Software upgrades and fixes
• Operation and Maintenance
• Documentation (Writing ATP and MoP)
• On-site engineer and first line escalation for Vodacom South Africa
• Team Leader – GGSN engineering team
• Customer GGSN system support
• Project implementation
• Technical administration for the packet core network
• Responsible for all GGSN nodes operations in the Vodacom network
• Cooperation with Vodacom to deliver uninterrupted data services at all times
• System Administrator for Mobility Unified Reporting that provides management and Performance Management reports for Mobile internet.
• Managing the implementation design and testing of the integrated GGSN- IP Services Gateway for Vodacom South Africa
• Support delivery of Service program to major accounts
• Perform analysis and diagnosis of complex networking problems
• Build simulated networks in test lab to resolve complex problems and compatibility issues
• Provide remote or onsite deployment support
• Generate standard project documentation including detailed test plan for complex networks
• Generate network configurations from Low Level Designs

Senior Test and Systems Integration Engineer; Operations Manager | Ericsson
2000 - 2009

ICT and Telecommunications

Circuit Switching Core Support Engineer from 2000 to March 2006, 2007-2009: Leading technical support and integration projects in the following areas: MSC, GMSC,HLR,STP,SCP,M-MGW. Expert knowledge in Plexview and ASA.

Product area: Managed services
Position: Operations Manager and Channel Sales Manager

•Together with the MS Commercial Manager and other MS Operational Solutions Managers:
•Executed MS tactical and operational plans for the MU
•Identified comprehensive tactics to reduce delivery costs
•Identified new ways of working, in order to improve overall customer satisfaction
•Supported business development initiatives in the MU
•Conducted Due Diligence's processes and tenders from a product solution perspective
•Supported Sales organizations with Sales' rationale and negotiations
•Solution Manager in the Core Three Team
•Defined framework with Sub-Contractors and other MS Players
responsible for post-contract follow-up with (Key Account Managers) KAMs and customers
•Managing 20 3G expatriate engineering consultants and 8 junior local engineers
•Training and mentoring 8 junior local engineers
•Updating New Sales Opportunity Funnel for new opportunities to be closed
•Recruitment and interviewing engineering candidates for 3G posts
•Contractual negotiations
•Due diligence and impact studies
•Resource planning & allocation for project implementation
•Performance measurement using the Balanced Score Card according to the organisation strategy and profitability indices
•Proof reading of bid documents and legal contract sand reviewing from an operations perspective and providing such insight as necessary for the completion of these documents to meet the highest standards for the bid effort
•Ensuring that tight project deadlines are met by executing optimised project resource planning and allocation
•According to the Balanced Score Card, ensuring that customer expectations are met by listening and sharing ideas during periodic site visits

Switching Operations Specialist at Globalstar SA | VODACOM GROUP LTD
1999 - 2000

ICT and Telecommunications

GSM to Satellite communications using Qualcomm's CDMA technology. The company was owned by Vodacom and I was responsible for commissioning and testing of the switching fabric from Delareyville where the satellite tracking dishes were located to the Alcatel GMSC in Doornfontein, where the Alcatel GMSC was integrating into the Telkom network. The company never went live due to the failed feasibility study, and as a result was never granted the commercial operating license by the South African Telecommunications authority.

Network Control Engineer | MTN GROUP LTD
1997 - 1999

ICT and Telecommunications

Network surveillance and operations of prepaid platforms, HLR, BSC, STP and MSC nodes.

Engineering Technician | Transtel (a Transnet subsidiary)
1996 - 1997

ICT and Telecommunications

Repair of mobile handsets

Educational history



2011 - 2014

Cisco Certified Network Associate

University of South Africa/Universiteit van Suid-Afrika

2008 - 2012

Bachelor of Commerce - Financial Management

Durban University of Technology (Technikon Natal)

1994 - 1994

National Diploma - Electrical Engineering (Light Current)

Mangosuthu Technikon

1993 - 1993

National Diploma - Electrical Engineering (Light Current)

University of the Witwatersrand

1989 - 1991

Bachelor of Science - Electrical Engineering (Light Current)

University of the Witwatersrand

1988 - 1988

Bridging Course - Electrical Engineering (Light Current)

St' Francis' College, Mariannhill

1986 - 1987

Matric with distinction - Matriculation

Cisco Learning Organisation

Mobile Packet Core - Specialist Level

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