Already a member? Click here to log in Click here to login
become a member join today, it's free
Thandiwe Majola

status

their rank

8917

overall

4571

in their country

4

in their city

541

in their industry

9

in their company

their badges

Complete
Academic
Accomplished
Achiever
Allrounder
Associate
Athlete
Brainiac
Celebrity
Champion
Connector
Enthusiast
Influencer
Leader
Networker
Newsmaker
Philanthropist
Pioneer
Promoter
Roamer
Scholar
Tomorrow's Leader Nominee 2013
Tomorrow's Leader Nominee 2014
Veteran
Workaholic

More details on our ranking system

What is your professional reputation? Click here to register and find out.

Post your Who's Who profile on your website or your blog with our handy profile sharing widget →


Thandiwe Majola

Nickname: 'Mathandi'

Service Delivery Manager - Exxaro Services


Currently resides in: Gauteng, South Africa

Born in Fort Beaufort South Africa

I am a qualified Communication Specialist, with an Honours degree in the field. My previous work experience is as a communication specialist in mining and manufacturing industries. I am currently working as a Service Delivery Manager, with my main responsibilities being Change Request Management; Compliance, Governance and Assurance; Customer Feedback surveys and active reporting on findings; Customer and Relationship Management; Demand Management; Knowledge Management and Continuous Improvement.
My goal is to grow in the Shared Services environment and if i ever go back into communications, at a Director level, I will be an asset because i now have a clear understanding of the customer and service delivery.

Contact details

O: 0132978088

M: 0720344702


Business Address

Roger Dyason Rd, Pretoria, South Africa


Professional details

Current Position(s)

Service Delivery Manager | Exxaro Services | EXXARO RESOURCES LIMITED
Middel, South Africa | 2012 - present

Mining, Energy and Natural Resources

Change Request Management
Compliance, Governance and Assurance
Customer Feedback surveys and active reporting on findings
Customer and Relationship Management
Demand Planninf and Management
Knowledge Management and Continuos Improvement


Previous Position(s)

Communication Specialist | Corporate Affairs | EXXARO RESOURCES LIMITED
Pretoria, South Africa | 2008 - 2011

Mining, Energy and Natural Resources

Develop, implement and maintain communication strategy and crisis communication plan for Exxaro Grootegeluk Coal
Management and support of corporate brand and identity
Writing, proof reading editing and design, Corporate magazine, electronic newsletter
Report and press release writing
Assist departments with campaigns
Update intranet, communication induction pack, Stakeholder Engagement, liaise with key stakeholders in the community, Municipality, businesses, suppliers, farms
Conduct surveys and Communication training for line managers, office personnel

Educational history

Tertiary

University of Fort Hare

Alice, South Africa | 2002 - 2005

Applied Communication Management - Honours - Media Studies

The programme entails:
Media Studies, Development Communication, Intercultural Communication, Corporate Communication
Journalism, Advertising, Business Management, Industrial Psychology, Sociology, Information Communication Technology, Research Methodology
Honours research project was in media studies and development communication

Incorrect information? to report this profile.

Earn your Status

Join Who's Who and earn badges while our ranking system tracks your professional progress:

who's who Statistics

244324 Active profiles
84384 Profile views this week
6766 New profiles this week