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Tshepo Selokela


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Tshepo Selokela

Data Support Teamlead at Cell C

I have experience in Customer Experience, Systems Development, IT, Telecommunications and as well as in the administration fields. While much of my experience has been in the administration world, I truly understand the value of the telecoms and analytical sectors in my current field. My IT experience and knowledge has aided me to be an asset to my current and previous employment.

The experience at Cell C has taught me greatly in the networks, cellular and broadband fields. I’ve helped compile many technical processes within the company and I am a SME of several technical aspects within the company. I have been in the position to train company’s trainers and I am firmly involved in the drafting of the technical training manuals. I’ve derived methods to substantially reduce SLA’s and to deliver the most efficient solutions and answers on a consumers level.

Reports that I have compiled for the company include billing issues, system issues, network issues and general consumer issues. The reports I have compiled have been issued or presented to Managers, Senior Managers and Executive Managers for recommendation purposes within the specific departments.

I’ve learned to use various system functions and tools and I have also been involved in the advisory position on the system development process of implementing better and more efficient system tools.

I am a regular attendee of Africa Com conferences where I gain massive insights on how future telecoms will affect users and service providers, this ranges from handsets, networks, technologies and products. The conference provides an important platform for all experts from the telecommunications, IT & media industries in Africa.

Experience has taught me how to build strong relationships with all departments at an organization. I have the ability to work within a team as well as cross-team.

Web presence

Professional details

Current Position(s)

Data Support Teamlead | Cell C
2013 - present

ICT and Telecommunications

I lead the one of the technical and data support teams that handle all technical service requests on a consumer basis. This includes monthly reviews on the agents performance,AP Invoice Approvals, coaching and managing the team. I also work closely with system developers and technicians on deriving methods to drastically increase service levels on a consumer basis in our enviroment.

Founder | Kanzen Records Radio
2013 - present

Kanzen Records Radio now runs 24/7 and streams on all platforms and is now on TuneIn radio as a sub station.We aim to regularly feed promo’s, our event’s recorded sets, live sets and tracks released under our label on there to showcase our abilities.

To tune in simply follow the following steps;

PC Users:
Direct link -
TuneIn link -

Free BIS streaming:
open the following link(;stream.nsv) and select open not save to stream for free.

Smart Phones:
Get the TuneIn App and search "Kanzen Records Radio"
Apple -
Android -
Windows -
BB10 -

for more info contact us on

Founder Co-onwer | Digg Deep Distibutors
2013 - present

Digg Deep Distributors is a global digital music distribution platform for urban music (Hip-Hop, Rap and RnB) where key service deliveries range from online digital sales to online streaming services all over the world. We have arranged with several hosts(over 40) on the mentioned services and have also aligned ourselves which several other promo platforms that will aid in the sale and exposure of tracks released under our platform. We have monthly access to sale and royalty reports on any of the releases that we distribute.

At Digg Deep Distributors we pride ourselves in dishing out the very best sounds out there and we have therefore established this platform to give local artists the exposure to be noticed globally. The direct agreements that we have with digital music stores guarantee higher revenues and a quick and efficient digital distribution of your music.

email : website :
soundcloud :
twitter : facebook :
demo submissions :

Director | Philasande Foundation
2013 - present

Philasande Foundation is a concept developed by my partner Mandla Ncube that aims to encourage individuals to pool resources like school uniforms for underprivileged pupils. The first project had resounding feedback with a headline slot ( on the very popular news paper The Sowetan.

We aim to start going to other schools with the purpose to make more provisions for bigger numbers, partnerships on further support are also being established to aid not in just uniforms but also other dire needs for the poor.

Executive Escalations, Social Media, Billing, Showrooms - Technical Support Specialist | Cell C
2012 - present

ICT and Telecommunications

I offer technical support for all Network, Data and Device issues in the Departments.

Founder/ Label Owner | Kanzen Records
2010 - present

Kanzen Records is the brainchild of Tshepo Selokela (Kiyo To). The word Kanzen means perfection in Japanese, we are a collection of perfectionist in music. We strive only for the best and bring fresh, bold tunes to you. We've been in the industry for few years now and have been working tirelessly to represent this genre well.

We all started as fans of the music then went on to Djing and now possess a production team aswell. All our sessions were saved on our website and with that a new world started opening up for us where many radio interviews and several guest mixes requests came through. We now have our own radio station where we aim to regularly feed promo’s, our event’s recorded sets, tracks released under our label on there to showcase our abilities

We have acquired distribution rights and have been working hard on building the label. The reception that we have received from our tracks have been both surprising and awesome. Dj’s like Ralf Gum, Vinny Da Vinci and a few others have praised our work and have featured our tracks on their monthly top ten tracks lists. We have signed enough artists to diversify our styles.

Some of Our Distribution Links
Traxsource -
Beatport -
Juno -
Amazon -
New Electro -

Website >>

for more info contact us on

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