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Tumisang Motsisi

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Tumisang Motsisi

Nickname: 'Kiddo'

business finance


Born in JHB South Africa

I'm a sagitaruis, the promicious one & very rare to find.

I am strong willed, target driven, outspoken, hard working
& Competitive
Hobbies :Reading, socializing & Internet
Aspiration:Mature as an individual
Further my studies to Bcom Accounting
Become an asset to the industry & towards
Acknowledgment of my efforts

Contact details

O: 0737667167

M: 073 6816 805



Professional details

Previous Position(s)

Business Banking Consultant | business banking | Standard Bank
JHB, South Africa | September 2011 - January 2013

Consulting and Project Management

The primary role of the unit is to channel general business banking queries from the branches in order to alleviate the branches query loads, as well as be a direct channel for Business Banking clients to conduct general banking services.

DUTIES
Assist on sales for business products
Details on statements in order to transfer fund to the correct Account
Liaise between the business bankers & customers with
Their confidential information to be updated on the system Authentication
FICA & Image viewer
Checking accreditations on loan applications
Forward mandate forms to directors
Logging queries to the Integrated Processing Centre
Giving feedback to the customer via telephone / email
Stop payments for customers (cheques, debit orders)
Increasing & decreasing EAP limits
Registering, activating Internet banking & cell phone Banking
Activating my updates
Email customers copies of debits / credit on their accounts
Provide bank codes on accounts
Navigating where a cheque book is & whom it was issued too.
Account originations
Issuing of Balance certificate &bank confirmations
Adding signatory on account profile
Calculating bank formula on interest, based on the account portfolio


credit card agent | call centre | FNB
JHB, South Africa | February 2009 - June 2011

Accounting, Banking and Finance

General Account enquiries
Adding & removing beneficiaries
Logging fraud cases
Giving customers’ feedback
Increasing & decreasing transfer limits
Putting accounts on hold & pledges
Selling cheque cards
Registering & deleting Cellphone banking
Checking Mandates
Customer Service &incontact messages
Verifying Account holders
Administration


credit card agent | call centre | FNB
JHB, South Africa | February 2009 - June 2011

Accounting, Banking and Finance

General Account enquiries
Adding & removing beneficiaries
Logging fraud cases
Giving customers’ feedback
Increasing & decreasing transfer limits
Putting accounts on hold & pledges
Selling cheque cards
Registering & deleting Cellphone banking
Checking Mandates
Customer Service &incontact messages
Verifying Account holders
Administration

Educational history

Secondary

Rand Park High School, JHB, South Africa (2008)
Rand Park High School, JHB, South Africa (2008)

Tertiary

BANK SETA

JHB, South Africa | 2009 - 2010

call centre course: NQF level 2 - Orientation in a call centre, Telesales Telephone Skills, Interpersonal skills Debt collecting, Service excellence Administrati

Certificate & fully FAIS accredited.

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