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Wesley Hellyar

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Wesley Hellyar

Portfolio Manager: MVNO


Currently resides in: Gauteng, South Africa

Born in Johannesburg South Africa

A professional with ten years experience in the mobile telecommunications industry. Currently fulfilling the role of Portfolio Manager (Technical Account Manager): MVNO.

Past experience as the African representative and chairman on the CSG International (Intec) User Group Committee for EMEA.

Contact details

O: 0113249933


Web presence


Professional details

Current Position(s)

Portfolio Manager: MVNO | IT Group | Cell C
Johannesburg, South Africa | November 2013 - present

ICT and Telecommunications

Portfolio Manager (Technical Account Manager) at Cell C, South Africa.
- Responsible for the day to day relationship between Cell C and MVNOs by assisting the MVNOs in achieving their agreed to objectives.
- The business liaison manager for MVNE Billing, supporting MNVOs with respect to all system related reconciliations - including ongoing business requirements-to-solution alignment, improvements to the existing solutions, changes, enhancements, upgrades and operational support including escalations.
- To share responsibility for project execution plans, in conjunction with the MVNO Service Delivery team at all times.


Previous Position(s)

Senior Interconnect Billing Specialist | Billing | Cell C
Sandton, South Africa | September 2006 - October 2013

ICT and Telecommunications

System administrator and application owner of the Interconnect billing application at wireless network operator Cell C in South Africa.

The African representative on the 'CSG International' User Group Committee.


Mediation & Provisioning Implementation Analyst | Implimentation | EppixComm Tech Ltd
Bryanston, South Africa | January 2006 - September 2006

ICT and Telecommunications

Mediation & Provisioning implementation consultant within the Networks department with job roles such as traveling abroad to do on-site Operational assurance & Implementation of MaP (Mediation And Provisioning) for new wireless telecoms sites, which include installation & configuration and to liaison with clients and provide support for Networks related incidents.


Billing Analyst | Billing Support | Logica CMG / Eppixcomm
Bryanston, South Africa | October 2004 - January 2006

ICT and Telecommunications

Within the Billing department at EppixComm (previously Logica CMG), this role included product support for clients including problem analysis, testing, investigation of code and data analysis, liaising with clients with regard to Eppix & Streamserve trouble tickets while ensuring SLA times for were met.
Ensure that all procedures in the support department are followed correctly and documented according to Iso-9001 standards.

Educational history

Secondary

Edenvale High School, Edenvale, South Africa (2001)
Jeppe High School For Boys, Johannesburg, South Africa (1999)

Tertiary

Computer Training Institute (CTI)

Bedfordview, South Africa | 2002 - 2003

Internet Development Specialist (IDS) Diploma - Java Programming

A Diploma from CTI endorsed by Cambridge University. Major subject was Java programming but also included JSP, HTML, XML, SQL and Linux.

Achievements

Awards

Recognition of Service Excellence by Cell C Chief Operations Officer | 2008

Competitive Accomplishments

Cyclist with South African racing license. | Local races incluing the Cape Argus, 94.7 Cycle Challenge, MTN Panorama Tour | 2014

Other Achievements

Chairman of the Intec User Group Committee EMEA | 2008

For five years was the African representitive to the Intec/CSG User Group Committee. During that time was elected group chair which included attending and presenting at user conferences in London & Nice.

Activities

Memberships

CSG International User Group Committee EMEA

African representitive and past chairman, 2008 - 2013

Testimonials

Linked In Recommendations

"See Wesley Hellyar's LinkedIN profile for further recommendations from work colleagues." - 2013

Recognition of Service Excellence by Cell C Chief Operations Officer

"See Wesley Hellyar's CV for a copy of the document from the CTO." - 2008

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